Job Vacancies: Exciting Career Opportunities Across Multiple Roles
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1. Customer Satisfaction Representative
Location: Lagos and Abuja
Company Overview:
Our company, offer a premier manufacturer of high-quality stationery and corporate gifts, operates from its headquarters in Lekki Phase 1, Lagos, with a branch office in Abuja. We are seeking to recruit a highly skilled and experienced Customer Satisfaction Representative to join our dynamic team.
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Role Overview:
The Customer Satisfaction Representative will be the first point of contact for the organization, ensuring a positive image of the business by responding to inquiries and providing information with the utmost professionalism. The role also involves upselling, cross-selling, and generating sales leads.
Key Responsibilities:
- Respond promptly to sales requests and general inquiries across all platforms.
- Maintain a professional image in communication and personal appearance.
- Manage the front office and attend to walk-in customers.
- Resolve client feedback or disputes promptly.
- Answer and route calls and emails to appropriate units.
- Identify and engage prospective clients for lead conversion.
- Collaborate with other departments to achieve marketing strategies.
- Ensure accurate interpretation of client orders across departments.
- Manage client database with the Operations team.
- Supervise third-party companies involved in product delivery.
- Manage social media presence, aligning with brand language and personality.
- Coordinate live and online corporate events under marketing lead supervision.
- Adopt best practices for client retention and relationship management.
- File documents for easy retrieval.
- Update stock and inventory daily with the Operations department.
- Participate in special projects as assigned.
- Attend educational workshops and establish professional networks for continuous growth.
Professional Requirements:
- Bachelor’s Degree in any discipline.
- Professional qualifications are an added advantage.
- Minimum of 4 years of relevant experience.
Key Competencies/Skills:
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- Excellent customer service skills.
- Proficiency in MS Office Suite.
- Strong written and verbal communication skills.
- Effective multitasking and organizational skills.
- Ability to work well in a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a leading manufacturing company.
- Professional growth and development opportunities.
Important Notes:
- Candidates should reside in or around Ikoyi, Victoria Island, Lekki, Ajah, or Abuja due to proximity requirements.
- Must have at least 4 years of experience and be available to start immediately.
How to Apply:
If you possess excellent communication skills, a passion for delivering outstanding customer experiences, and a proven ability to resolve issues efficiently, please submit your application, including a comprehensive CV and cover letter, to [email protected] .
Deadline
2. Accountant
Location: Academy Olomi, Ibadan
Company Overview:
We are hiring for our client, a retail store in Ibadan, looking for a competent Accountant to join their team.
Working Hours:
- Monday to Friday (with alternating Saturdays)
Salary and Benefits:
- 200,000 NGN per month
- HMO and Free Accommodation
Requirements:
- BSc/HND in Accounting.
- Knowledge of basic accounting principles.
- Experience in financial reporting.
- Proficiency in accounting software and spreadsheet applications.
How to Apply:
Interested candidates should send their CV using the job title and precise location of residence as the subject to [email protected].