Ticketing Officer Job Opening
Ticketing Officer Job Opening in Lagos Island – Apply Now!
Are you passionate about travel and customer service? Do you have experience in ticketing and are looking for your next big opportunity? A reputable travel and logistics company based in Lagos Island, Nigeria, is currently hiring a Apply for a Ticketing Officer job in Lagos Island! Earn ₦150K–₦200K monthly. Requirements, duties, and how to apply – all in one place. Ticketing Officer Job Opening to join their growing team. If you are detail-oriented, experienced with Global Distribution Systems (GDS), and possess great communication skills, this might be the perfect opportunity for you.
Read on for full details of the role, salary, requirements, and how to apply. Also, don’t forget to explore more job opportunities in Nigeria on PolityZen.
Job Title: Ticketing Officer
Location: Lagos Island, Nigeria
Salary Range: ₦150,000 – ₦200,000 monthly
Application Email: [email protected]
Subject Line: Ticketing Officer
Key Responsibilities
As a Ticketing Officer, you will be responsible for managing travel bookings and ensuring that all ticketing processes run smoothly. Your role will involve direct interaction with customers and coordination with airlines and travel partners. Below are the key responsibilities associated with the role:
1. Travel Reservations & Ticketing
You will be responsible for booking and issuing both domestic and international travel tickets. Knowledge of airline fares, routes, and schedules is essential for this task.
2. Customer Service and Fare Quotes
Provide accurate travel information and fare quotes to customers. Offer different ticketing options based on client needs and preferences.
3. Ticket Amendments and Cancellations
Handle ticket changes, cancellations, and reissues while complying with each airline’s policies and regulations.
4. Documentation
Ensure that all ticketing transactions are well documented. You must maintain proper records for auditing and reporting purposes.
5. Airline Policy Compliance
Stay up-to-date with the latest airline rules, fare changes, and ticketing procedures. This ensures you provide accurate and current travel solutions.
6. Payment and Invoicing
Process customer payments and generate invoices. Knowledge of accounting software or invoicing systems will be an added advantage.
7. Issue Resolution
Handle customer complaints and resolve issues related to ticketing, booking errors, or flight disruptions in a timely and professional manner.
8. Reporting
Maintain accurate reports on ticketing transactions, refunds, and client interactions. This will help track business performance and customer satisfaction.
9. Coordination
Liaise with airlines, travel agencies, and logistics partners to ensure all bookings and travel plans are executed flawlessly.
Requirements and Qualifications
The ideal candidate must meet the following requirements to be considered for this position:
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Experience: A minimum of 2–3 years in a similar ticketing role within the travel or hospitality industry.
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Technical Skills: Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is required.
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Education: A minimum of OND, HND, or a Bachelor’s degree in a relevant field.
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Attention to Detail: Strong organizational skills and accuracy in documentation are key for this role.
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Communication Skills: Excellent verbal and written communication, along with a customer-first attitude.
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Multitasking Ability: Capability to manage multiple bookings and customer queries simultaneously under pressure.
Why You Should Apply
This is an excellent opportunity to work with a growing company in the travel industry. If you have a passion for travel, a solid background in ticketing, and a desire to grow professionally, you should definitely apply for this role. The company offers:
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Competitive salary
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Growth and development opportunities
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A supportive work environment
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Opportunities to work with leading airlines and international partners
How to Apply
Interested candidates should send their CVs to:
[email protected]
Use the job title “Ticketing Officer” as the email subject line
Early applications are encouraged as this position may be filled before the closing date.
Helpful Tips Before You Apply
Here are a few things to keep in mind when applying for this job:
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Customize your CV: Tailor your resume to highlight your ticketing experience and GDS skills.
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Use a Professional Email Subject: Make sure you use “Ticketing Officer” as the subject of your application email.
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Proofread: Check your application for spelling and grammar before hitting send.
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Highlight Customer Service Experience: Employers value candidates who can handle clients and resolve travel-related issues efficiently.
Related Opportunities on PolityZen
Looking for similar roles or broader career options in Nigeria? Check out these categories on PolityZen:
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Final Thoughts
A career as a Ticketing Officer offers you the chance to thrive in a fast-paced, rewarding environment where your skills in travel booking, client service, and logistics management are highly valued. If you meet the job criteria and are ready for a new challenge, take the step today and apply. You might just land your dream job!
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